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Warranty of your Precision Electric Golf Trolley

We have a support section which gives information for FAQs and directions for full support for your electric golf trolley where you can read usual questions and answers.

The Warranty and Conditions

Purchases in the UK

Your new Precision electric golf trolley is covered with a full one year manufacturers warranty.  This includes all components and parts under normal usage and the batteries manufacturer warranty have 6 months.  We offer a complete service to make sure you are satisfied with our warranty service.  This does not cover accidental damage at the moment.

If you encounter a problem please Email direct : contact@electriccaddy.co.uk or email on support@electriccaddy.co.uk .  To get you on the course as soon as possible we will firstly try to resolve with you and most problems are very basic which require a check list of simple diagnostics, which usually fix most problems straightaway.

If we diagnose you need a part we can send this to you by first class post with full instructions to replace.  If this cannot be done we will arrange for you to send the part or whole trolley to us, whichever is the most convenient for you, this is a return to base warranty where you are responsible for returning to us.  If we find we cannot fix your trolley we will replace like for like to make sure you are not without as soon as practically possible.  Obviously any usage of the trolley means a full refund can not be granted..

Warranty Purchases Outside Mainland UK - postage is not covered.

Although we expect nothing to go wrong with your golf trolley we always have in stock a wide range of parts to cover any warranty issues if they arise.  As our warranty is normally serviced by email and remote support we only cover UK postage back to you.  Please note outside UK we do not cover any postage costs from us or to you.  Firstly we would diagnose any problems with you by correspondence email to resolve the issues if needed we may ask for any broken parts and or photos to be sent to us and replace the part or whole depending on needs, all postage costs including return postage from us are at your expense.